Where are the shipments coming from?

val2017-12-20T00:58:04-05:00All items will ship from our Mississauga, Ontario, warehouse.

What is the Return and Exchange policy?

val2017-12-20T13:28:55-05:00We guarantee the quality and workmanship of our products for 30 days from the day you receive your order. We shall accept returns of Products in the event the Product is defective, broken during shipping, or in the event an item is sent that is different from the item that was ordered. Buyer has 2 weeks from receipt of item(s) to notify CustomWear of any issues with the product(s). Otherwise, all items are non-refundable, non-exchangeable and non-returnable once once the order is shipped. Orders that are not yet shipped/completed can be cancelled and a $50 fee applies. If you have a quality concern, please contact us by filling out this form.

How do I make a payment?

val2017-12-20T00:44:04-05:00A credit card or PayPal account is required for all purchases. Once you provide your credit card or PayPal information, it will be charged automatically for all purchases. All credit card and PayPal information will be completed on a secure PayPal portal and none of these payment options information will be saved on this site.

Will I receive an invoice?

val2017-12-20T00:36:10-05:00An invoice will be sent to the email address on file when the order is billed.

What are shipping options?

val2017-12-20T00:10:35-05:00We offer various shipping methods (Economy, Express, etc.) from various courier companies based on the location entered in the order.

What are standard production times?

val2017-12-20T01:00:34-05:00Items are typically shipped within 7 business days (does not include weekends or holidays) after payment is received for any order placed before 12PM EST during normal business hours.